The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 207 |
| Los Angeles, CA | 141 |
| Washington, D.C., DC | 128 |
| New York City, NY | 117 |
| Brooklyn, NY | 111 |
| Indianapolis, IN | 96 |
| Philadelphia, PA | 95 |
| Atlanta, GA | 87 |
| Minneapolis, MN | 83 |
| Phoenix, AZ | 77 |
| Dallas, TX | 77 |
| Birmingham, AL | 59 |
| Seattle, WA | 59 |
| Pittsburgh, PA | 58 |
| Charlotte, NC | 56 |
| Omaha, NE | 47 |
| Miami, FL | 47 |
| Kansas City, MO | 46 |
| Houston, TX | 40 |
| Sacramento, CA | 39 |
| Richmond, VA | 33 |
| Las Vegas, NV | 33 |
| San Diego, CA | 33 |
| Queens, NY | 32 |
| San Jose, CA | 31 |
| Detroit, MI | 29 |
| Ashburn, VA | 29 |
| Baltimore, MD | 28 |
| San Francisco, CA | 26 |
| Wichita, KS | 24 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Brandon (@SuitingSword56) reported @Verizon dog **** internet since I switched to y’all
- OutlawStarGaming (@OutlawStarGamin) reported
@MaxTapera @Verizon Switch to T Mobile and the issues disappear
- T.SHAW (@ImjuZKuteTiff) reported
@VerizonSupport hi Verizon I can't reach you guys. You keep charging my account but my line is currently suspended. Please help! It says I'm not a customer. But money keeps being withdrawn from my account.
- Vijay Gurbaxani (@GurbaxaniVijay) reported
@Verizon @VerizonSupport I bought a new iPhone from you. returned it because it wasnt what I wanted. I’ve been trying to buy a different model but your system doesn’t allow me to, saying order is still open. I’ve spent hours on the phone and at your store. Still unresolved. Help!
- Arabpuppy (@arabpuppy) reported
@VerizonSupport You are there, but never to assist.
- Joseph Wait (@Ruiner000) reported
@TotalbyVerizon What changes is Verizon plan on making to a total wireless, that has a history of complaints and not giving customers what they pay for? I was recently robbed of 60$ of a purchase from the totalbyverizon website and told it was never purchased. I have receipts.
- ✨ NYARIEKO ✨ (@NyaKuey) reported
@qsavvvv Definitely don’t go to Verizon!!! 😭 **** around gotta try US Cellular
- Joseph Wait (@Ruiner000) reported
@Verizon What changes is Verizon plan on making to a totalbyverizon, that has a history of complaints and not giving customers what they pay for? I was recently robbed of 60$ of a purchase from the totalbyverizon website and told it was never purchased. I have receipts.
- Max (@MaxTapera) reported
Dude, i’m REALLY starting to hate @Verizon .. Literally EVERY time I go to pay my bill, theres an issue with the mobile app 🙄
- Jay Stucky (@JayTStucky) reported
@libbyemmons @ATT Don't go to Verizon. The last time I tried to call customer service they were going to charge me $10 fee to speak to a human.
- brittle bones howl (@spookyravens) reported
**** Verizon!!!!! never ******* use them!!!! I cannot stress enough to never ******* use them oh my god. I've been gouged out of hundreds this month cause of **** ups on their end. **** VERIZON
- Cam (@Camm334) reported
@libbyemmons @ATT I personally really like my @ATT service in my area. I get better reception than most people with Verizon. I can't speak for all but in my area it is really good
- ✭ Karen ✭ (@khamill) reported
@AskFrontier Never once had an outage when I had Verizon. Frontier SUCKS. Fix your **** in Flower Mound.
- Dylan Atkinson (@dylanbry) reported
@VerizonSupport @AThomasLoch lol you’re full of ****. I had Verizon for years and when I’d have a problem I’d have 1 or 2 tell me the problem couldn’t be solved til finally I would call and get someone with some brains or wasn’t a lazy **** that day
- Arabpuppy (@arabpuppy) reported
@VerizonSupport @AThomasLoch I had the same experience with Verizon, after being a loyal customer for 15 years. I decided not to do business with them ever again, but 10 years later I am still getting phone calls and letters from collection companies.
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