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FAQs
Why are pharmacies not accepting GoodRx? ›
Participating pharmacies are required to accept GoodRx through contracts with their pharmacy benefit managers (PBMs). An exception is for controlled medications. Accepting a GoodRx coupon for a controlled medication is always at the discretion of the pharmacist.
What is the GoodRx controversy? ›According to the complaint, beginning in at least 2017, GoodRx broke its privacy promises by sharing information about users' prescription meds, health conditions, and personal information – like contact information and personal identifiers – with some of the biggest names in digital advertising.
Why can't I access GoodRx? ›You will need to call your cell phone provider (e.g. Verizon, T-mobile, ATT, etc) and ask them to unblock 3rd party messaging providers. Not sure if your service provider is blocking our access? You can try investigating by sending the standard opt-in text message (HELP / START) to the GoodRx short code line (466379).
What is the lawsuit against GoodRx? ›Bernstein Liebhard LLP announces that a securities class action lawsuit has been filed on behalf of investors who purchased or acquired the common stock of GoodRx Holdings, Inc. (“GoodRx” or the “Company”) (NASDAQ: GDRX) between September 23, 2020 and November 8, 2022, inclusive (the “Class Period”).
Did CVS stop taking GoodRx? ›GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!
Why shouldn't I use GoodRx? ›Predictability. GoodRx's prices “fluctuate frequently — daily, weekly or monthly” the company's website says. So it might be hard to predict what you'll pay and where you'll have to go for your medications from month to month.
Why is GoodRx tanking? ›GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.
Can Walmart refuse GoodRx? ›GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.
Who bought out GoodRx? ›Wheel Acquires GoodRx Care Backend Technology to Strengthen its Virtual-First Care Platform.
Did Walgreens stop taking GoodRx? ›It is ending on August 31, 2024, but Walgreens will continue to accept many other prescription discount cards including SingleCare, GoodRx and more. In addition, Walgreens Rx Savings Finder can help you find lower Rx prices at Walgreens.
Why is GoodRx saying "bad request"? ›
When GoodRx receives your request, we will take the query string you sent us, with the signature truncated, and create our own version of the signature to verify it matches yours. Invalid signatures will result in an HTTP 400, Bad Request error. Invalid API Keys will result in an HTTP 401, Unauthorized error.
What's going on with GoodRx? ›The Federal Trade Commission has taken enforcement action for the first time under its Health Breach Notification Rule against the telehealth and prescription drug discount provider GoodRx Holdings Inc., for failing to notify consumers and others of its unauthorized disclosures of consumers' personal health information ...
Is GoodRx losing money? ›GoodRx Holdings (NASDAQ:GDRX) First Quarter 2024 Results
Net loss: US$1.01m (loss narrowed by 69% from 1Q 2023). US$0.003 loss per share (improved from US$0.008 loss in 1Q 2023).
Pharmacies listed on our website belong to the PBM networks that we partner with and are contractually obligated to accept GoodRx. Are pharmacies required to accept GoodRx coupons? Yes, patients can save more if they use GoodRx instead of their insurance for certain medications.
Can GoodRx be used at any pharmacy? ›GoodRx is accepted at virtually every one of the 70,000+ retail pharmacies in the United States, Puerto Rico, and the U.S. Virgin Islands — including major chains like CVS, Walgreens, Kroger, Rite Aid, Costco, Walmart and many more! Click here for more information.
Why did Kroger stop accepting GoodRx? ›It had just been slammed by Cincinnati-based grocery chain giant Kroger Co.'s decision to stop accepting GoodRx prescription discounts for several months as part of a dispute between the two parties. This move prompted GoodRx to lower revenue guidance by tens of millions of dollars for all of 2022.